Shipping & Returns
At HBCU CRWNS LLC, we strive to provide you with the best shopping experience possible. We understand that timely delivery and hassle-free returns are important to our customers. Please take a moment to review our shipping and returns policies below.
Due to high order volumes and our commitment to quality, please allow 2-4 weeks for delivery. We apologize for any inconvenience this may cause and appreciate your patience.
During this 2-4 week period, our dedicated team works diligently to process and fulfill your order. We carefully package each item to ensure it arrives in perfect condition. Our shipping partners are selected based on their reliability and efficiency, so you can trust that your package is in good hands.
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package and estimate its arrival date. If you have any questions or concerns about the shipping process, please don't hesitate to contact us at firstname.lastname@example.org.
Currently, we are unable to accept returns due to high order volumes and limited staffing. We apologize for any inconvenience this may cause. Our team is working tirelessly to fulfill orders and maintain the quality of our products.
We understand that returns are an important part of the shopping experience, and we value your satisfaction. Rest assured that we are taking steps to improve our return process and hope to resume accepting returns in the future.
If you have received a damaged or defective item, please contact us immediately at email@example.com. We will evaluate the issue and make it right. Your satisfaction is our top priority, and we appreciate your understanding during this time.
Thank you for choosing HBCU CRWNS LLC. We appreciate your support and look forward to serving you with exceptional products and service.